Thank you for visiting and shopping at VancouverOnline.net. Below are the terms and conditions that constitute our Shipping Policy.
📍 Domestic Shipping Policy
Processing Time
All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you of any significant delays by email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 5–10 business days
- Express Shipping (if available): 2–5 business days
Delivery delays can occasionally occur due to factors beyond our control (weather, carrier delays, etc.).
Shipment Confirmation & Order Tracking
You will receive a Shipping Confirmation email once your order has shipped, containing your tracking number(s).
🌐 International Shipping Policy
We currently do not ship internationally.
🛑 Lost or Damaged Packages
We are not liable for products damaged or lost during shipping.
If you received your order damaged:
- Save all packaging materials and the damaged goods
- Contact the shipment carrier to file a claim
- Then contact us at support@vancouveronline.net with your order number and photos of the damage
📬 Questions?
If you have any questions about your shipment or order, contact us at:
✉️ support@vancouveronline.net